Terms & Conditions

Last updated: 14 July 2026

1. About these terms

These terms govern the supply of filming, editing and video delivery services by MatchdayLab, a sole trader business operated by Damo, based in London, United Kingdom (“we”, “us”, “our”). Contact: damo@matchdaylab.com.

They apply to you (“the Client”) when you book any service with us. By confirming a booking you accept these terms. If you are booking on behalf of a club, academy, school or other organisation, you confirm you are authorised to bind that organisation.

We may update these terms. The version in force is the one published on this page when your booking is confirmed.

2. Our services

Depending on the package booked, we provide:

• Match filming — full-match coverage using an AI-tracked camera system (currently the XbotGo Falcon);
• Highlights reel — an edited highlights package, typically 3–5 minutes;
• Player reels — individual clips compiled per player;
• Motion graphics — branded scorecards, intros and social cuts;
• Any additional services agreed in writing.

The specific deliverables, price and date for your booking are set out in the quote or booking confirmation we send you. Where that confirmation conflicts with these terms, the confirmation prevails.

3. Booking and confirmation

3.1 Submitting the enquiry form on our website is a request, not a booking. It does not create a contract.

3.2 We will normally respond within 24 hours with a quote. A contract is formed only when we issue a written booking confirmation and the deposit has been received.

3.3 Fixture dates are held on a first-come, first-confirmed basis. We cannot hold a date against an unconfirmed enquiry.

3.4 The Client must give us accurate fixture details — date, kick-off time, venue address, pitch number where relevant, and a contact who will be present at the ground.

4. Prices, payment and travel

4.1 Prices are as stated in your booking confirmation. Prices shown on our website are indicative and may change.

4.2 Travel. All prices include travel of up to 20 miles from our base in London. Fixtures beyond that radius are quoted with a travel supplement, which we will tell you about before you confirm. You will never be charged a travel cost you have not already agreed.

4.3 VAT. We are not currently VAT-registered, so no VAT is charged on our services. If that changes, we will tell you before your next booking.

4.4 Payment terms. Unless agreed otherwise in writing:

• Per-match bookings: a 50% deposit is payable on confirmation, and secures your date. The balance is payable on delivery of your footage.
• Season packages: invoiced monthly in advance.
• Tournaments: as set out in the bespoke quote.
• Invoices are payable within 14 days of the invoice date.

4.5 Late payment. Where the Client is a business, club or other organisation, overdue sums carry statutory interest at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998, together with the fixed compensation sum allowed by that Act (£40 for debts under £1,000; £70 for £1,000 to £9,999.99; £100 for £10,000 or more). This clause does not apply where the Client is a consumer. We may withhold delivery of footage until payment is received in full.

5. The Client’s obligations

The Client must, at no cost to us:

• Secure permission from the venue or ground for us to film and to position our equipment, including any tripod, stand or mast;
• Ensure we have safe, unobstructed access to the ground and a suitable filming position with a clear view of the pitch;
• Notify us immediately of any change to the date, time or venue;
• Comply with the safeguarding obligations in clause 9;
• Where player reels are ordered, provide an accurate squad list with names and shirt numbers before kick-off;
• Where club branding is ordered, provide crest and colour assets in a usable format at least 5 working days before the fixture.

If we cannot film because the Client has not met these obligations, the booking is treated as a cancellation with less than 48 hours’ notice under clause 8.1.

6. Delivery

6.1 We aim to deliver the highlights package within 48 hours of the final whistle, and full-match footage and player reels within the timescales stated in your booking confirmation. These are targets we work hard to hit, but they are not guarantees.

6.2 Footage is delivered by a secure download link sent to the Client’s nominated email address. Links are time-limited. The Client is responsible for downloading and storing the files. We archive delivered edits and can normally re-supply them on request — see our Privacy Policy for how long we keep footage — but the Client should not rely on us as its only copy.

6.3 Revisions. The Client may request one round of reasonable revisions to an edit within 7 days of delivery, at no extra charge. Further revisions, or changes to the agreed scope, are chargeable.

6.4 Acceptance. Deliverables are deemed accepted if we receive no written objection within 14 days of delivery.

7. Filming conditions and technical limits

7.1 What we control and what we do not. We use reasonable skill and care, but footage quality is affected by things outside our control — light levels, weather, fog, crowd movement, the filming position the venue allows, and the conduct of third parties.

7.2 AI tracking. Our camera tracks the ball automatically. Automated tracking is not perfect and may occasionally lose or mis-frame play. This is a characteristic of the technology rather than a defect, and does not on its own entitle the Client to a refund. If the tracking fails so badly that the footage is substantially unusable, clause 7.3 applies.

7.3 Equipment failure or unusable footage. If our equipment fails, or the footage is substantially unusable, we will offer — at the Client’s choice — a free re-shoot at the next available fixture, or a full refund of the fee for the affected match.

7.4 Abandoned matches. If a fixture is abandoned after kick-off, we will deliver whatever footage was captured and edit it as best we can. Because we have already travelled, attended and set up, the full fee remains payable. If more than half the match was lost, we will discuss a fair reduction with you.

8. Cancellation, postponement and weather

8.1 Cancellation by the Client. Grassroots football is unpredictable and we would rather be reasonable than rigid.

8.2 Postponement, call-offs and weather. If a fixture is called off by the league, the referee or the venue — waterlogged pitch, frozen ground, whatever it is — there is no charge, provided you tell us as soon as you know and before we set off. We will move the booking to an alternative date and your deposit carries over.

If we have already travelled to the ground before the call-off reaches us, we will still reschedule you free of charge. We ask only that you make a genuine effort to tell us as early as you can, so we are not driving across London for nothing.

8.3 Consumer cancellation rights. If you book as a consumer rather than on behalf of a club, business or other organisation, you have a statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:

• You may cancel within 14 days, starting the day after the contract is concluded, without giving a reason. Email damo@matchdaylab.com, or use the cancellation form at the end of these terms.
• If your fixture falls inside that 14-day window, we can only film it if you expressly ask us to start the service before the cancellation period ends. If you do, and we go on to film the match, you will lose your right to cancel once the service is fully performed. We will set this out in writing when you book and ask you to confirm it.
• If you cancel part-way through, you pay only for what we have already done.
• Any refund due is paid within 14 days of your cancellation, using the same payment method.

8.4 Cancellation by us. We may cancel if we cannot safely or lawfully film, if the venue refuses access, or in the event of illness, breakdown or other circumstances beyond our reasonable control. We will refund everything you have paid for the affected fixture in full, and we will do our best to find you an alternative date. We are not responsible for other costs you may have incurred.

9. Safeguarding and children

9.1 Grassroots football involves players under 18, and both parties have obligations here. The Client confirms that, before the fixture, it has:

• Notified all players, parents and guardians, coaching staff, officials and attendees that the match will be filmed;
• Obtained all consents required under FA safeguarding guidance and the Client’s own safeguarding policy, including parental or guardian consent for any player under 18;
• Told us in writing, before kick-off, about any individual who must not appear in the footage — for safeguarding, legal or personal reasons.

9.2 We will exclude, crop or blur any individual notified to us under clause 9.1, so far as is technically achievable. Advance notice makes this far easier — but nobody’s rights depend on it. If a player, parent or guardian asks us after the event to remove them, we will do so free of charge, in line with our Privacy Policy. Nothing in this clause limits any individual’s rights under UK GDPR.

9.3 Where the Client is a club, business or other organisation, the Client indemnifies us against any claim, complaint or loss arising from its failure to obtain the consents or give the notifications required by clause 9.1. This clause does not apply where the Client is a consumer.

9.4 Our operator holds an enhanced DBS check and will comply with the Client’s safeguarding policy while at the ground, provided a copy is supplied in advance.

9.5 We will never publish or share footage containing under-18s for promotional purposes without specific written consent from both the Client and the relevant parent or guardian.

10. Intellectual property and use of footage

10.1 We own the copyright in all footage, edits, reels and graphics we produce, as their author under the Copyright, Designs and Patents Act 1988.

10.2 Your licence. On payment in full, we grant the Client a perpetual, worldwide, non-exclusive, royalty-free licence to use the delivered footage for its own purposes — club social media, websites, recruitment, coaching, player development, and submissions to scouts, trials and academies. This licence is non-transferable and does not permit the Client to resell or sub-licence the footage to a third party for commercial gain without our written consent.

10.3 Players. Individual players featured in a reel may use their own reel freely for personal, trial and recruitment purposes. We will never charge a player to use footage of themselves.

10.4 Our promotional use. We would like to use clips and stills to promote MatchdayLab. We will only do so with the Client’s written permission, never where an individual has opted out, and never where under-18s are identifiable without the consent described in clause 9.5. The Client may withdraw permission at any time by emailing us, and we will remove the material from our own channels within a reasonable period.

10.5 Your brand assets. The Client keeps ownership of its crest, badge, colours and other brand assets, and grants us a licence to use them solely to produce the deliverables.

10.6 Credit. We ask, but do not require, that you credit MatchdayLab when you publish our footage.

10.7 League and competition rules. Some leagues, competitions and governing bodies restrict the filming or publication of fixtures. It is the Client’s responsibility to check that filming and publication are permitted for the fixture in question.

11. Liability

11.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.

11.2 Subject to clause 11.1, our total liability to the Client in connection with a booking — in contract, tort (including negligence), breach of statutory duty or otherwise — is limited to the total fees paid by the Client for the fixture giving rise to the claim.

11.3 Subject to clause 11.1, we are not liable for loss of profit, loss of business or opportunity, loss of a trial, scholarship, contract or scouting opportunity, reputational damage, or any indirect or consequential loss. We make no promise that footage will lead to any particular recruitment or selection outcome.

11.4 Your copies. The Client should download and keep its own copy of delivered footage. While we archive edits and can usually re-supply them, we are not liable for loss of footage after our retention period has ended, or for the failure of a third-party storage or delivery provider.

12. Data protection

12.1 Each party will comply with applicable data protection law. How we handle personal data — including match footage containing identifiable individuals — is set out in our Privacy Policy, which forms part of these terms.

12.2 Roles. MatchdayLab acts as an independent data controller in respect of the footage it captures, the editorial decisions it makes, and its own retention periods and security measures. The Client is a separate controller in respect of the footage delivered to it and its own use of that footage. Neither party is the other’s processor.

12.3 Each party will help the other, within a reasonable time, with any data subject request, complaint or regulatory enquiry concerning a fixture we have filmed.

13. Consumers and businesses

Most of our clients are clubs, academies and organisations contracting in the course of business. Where the Client contracts as a consumer:

• Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, including the right to have services performed with reasonable care and skill and within a reasonable time.
• Clauses 4.5 (statutory late-payment interest) and 9.3 (indemnity) do not apply to you.
• The cancellation charge in clause 8.1, the abandoned-match charge in clause 7.4, and the limits in clauses 8.4 and 11.3 apply only so far as is fair and reasonable in the circumstances. We will not enforce a charge that exceeds our actual loss.

14. Events beyond our control

Neither party is liable for a failure to perform caused by circumstances beyond its reasonable control — severe weather, flooding, pitch closure, transport failure, illness, government restriction, power or network failure, or an act of a governing body. Where such an event prevents filming, clause 8.2 or 8.4 applies.

15. General

15.1 Entire agreement. These terms and the booking confirmation form the whole agreement between us and supersede any earlier discussion.

15.2 Sub-contracting. We may use a sub-contracted operator or editor where necessary, and we remain fully responsible for their work.

15.3 No waiver. A delay in enforcing these terms is not a waiver of our rights.

15.4 Severance. If any provision is found to be unenforceable, the rest continues in force.

15.5 Third parties. No one other than the parties may enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

15.6 Governing law. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

16. Contact

MatchdayLab
Email: damo@matchdaylab.com
Coverage: London and surrounding areas

Annex — Cancellation form (consumers only)

Complete and return this only if you booked as a consumer and wish to cancel.

To: MatchdayLab — damo@matchdaylab.com

I hereby give notice that I cancel my contract for the supply of the following service:

Service booked: ______________________________
Fixture date: ______________________________
Date of booking: ______________________________
Name: ______________________________
Address: ______________________________
Signature (only if sent on paper): ______________________________
Date: ______________________________